I have never been so disappointed in an online company that I have dealt with. I purchase 2 items on December 4th. Paid through PayPal. Returned them complete due to incompatibility on December 19th via USPS Priority Mail with insurance. The customer service department places you on hold, I've been on hold for 12 minutes as I type this.... 15 the last time and about 20 minutes the time before that.
Bottomline, they will not reply to emails and will not refund the amount back to the PayPal account (YET-anyway). Nobody knows what is going on when I call. Very poor customer service.
I do NOT recommend tigerdirect.com
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